Terms Of Service

Terms of Services

By using the services of Prime Multispeciality Hospital, whether in person or through our website, you agree to the following terms and conditions. Please read them carefully.


1. Medical Services

Prime Multispeciality Hospital provides healthcare services through qualified medical professionals. While we strive for accurate diagnosis and effective treatment, no medical service can guarantee specific outcomes.


2. Appointments & Cancellations
  • Patients are encouraged to book appointments in advance.

  • In case of cancellation or rescheduling, please inform us at least 24 hours prior to your appointment.

  • The hospital reserves the right to reschedule appointments due to emergencies or doctor availability.


3. Payments & Billing
  • All services are chargeable as per hospital rates.

  • Bills must be settled before discharge or upon completion of outpatient services.

  • We accept various payment modes including cash, card, and digital transfers.


4. Use of Website
  • The website content is for general information purposes only and does not substitute medical advice.

  • Any unauthorized use, copying, or distribution of website materials is prohibited.


5. Confidentiality

We respect your privacy. Your personal and medical information will be kept confidential in accordance with our Privacy Policy.


6. Emergency Situations

In case of medical emergencies, patients are advised to call our emergency number or visit the hospital directly. Online services should not be used for urgent care.


7. Limitation of Liability

Prime Multispeciality Hospital is not liable for:

  • Any delays or interruptions in services beyond our control.

  • Outcomes of treatments where patients fail to follow medical advice.


8. Modifications

We may update these Terms of Services at any time. Continued use of our services implies your acceptance of any changes made.


9. Governing Law

These terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Patiala, Punjab.


Contact Us

For any questions or concerns regarding these terms, please contact:
📧 Email: tpa.primehospital@gmail.com

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